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Frequently Asked Questions

ShareCAD® is a secure file sharing and model viewing platform built for everyone, from solo creators and hobbyists to global engineering firms. Upload drawings, models, and files once, then securely share them to view, download, or collaborate online, no installs, no plugins.

General

What is ShareCAD®?

ShareCAD® is a secure cloud platform for storing, sharing, and viewing CAD/BIM files online. Upload once, then share with teammates or clients so they can view and download from any modern browser.

Who is ShareCAD for?

ShareCAD is built for everyone, from solo creators and freelancers to architectural, engineering, construction, manufacturing, and survey teams working at scale.

What file types does ShareCAD support?

ShareCAD supports a wide range of file formats commonly used in engineering, construction, manufacturing, architecture, and design workflows. You can upload and store any file type, and many 2D and 3D formats can be viewed directly in the browser through our Autodesk Platform Services integration.

Supported viewable formats include:
  • CAD & BIM: DWG, DXF, RVT, IFC, DGN
  • Mechanical & 3D: STEP (.stp/.step), IGES (.igs/.iges), STL, SLDPRT, SLDASM
  • Coordination Models: NWD, NWC
  • Drawings & Documentation: PDF, TIFF, PNG, JPG

Other file types can still be uploaded, stored, and shared even if in-browser viewing is not currently supported.

Do viewers need an account to open a shared file?

Not always. You can share files or folders with public links for quick access, or require login, passwords, and expiration when you need tighter control.

Uploading & Storage

How do I upload files to ShareCAD?

You can upload directly from your browser with simple drag-and-drop, or use our desktop uploader for large folders and bigger projects. Folder structure is preserved so your files stay organized.

Is there a file size limit?

ShareCAD is designed for large engineering deliverables, including multi-gigabyte CAD models. Practical limits are based on your plan, bandwidth, and browser or desktop uploader constraints.

Can I upload entire folders?

Yes. You can upload folders and subfolders. ShareCAD keeps the folder hierarchy intact so your project layout stays familiar.

Where are my files stored?

Your files are stored in encrypted AWS cloud storage in professionally managed data centers. ShareCAD manages access so only the right people can see and download your data.

Sharing & Collaboration

How do I share a file or folder?

Select a file or folder, click Share, then choose your options, such as expiration date, password protection, and whether downloads are allowed or view-only. ShareCAD generates a link you can send to anyone.

What happens when a shared link expires?

It stops working. Anyone opening it after the expiry date finds that access has ended, so superseded drawings do not stay reachable from an old email indefinitely.

Does ShareCAD report who has opened a shared link?

Not today. The controls on a share are its expiry date, an optional single-recipient email and password requirement, and an optional view-only restriction that prevents downloads. Access reporting is not part of the product.

Can I use ShareCAD instead of generic file-sharing tools?

Yes. ShareCAD is purpose-built for engineering and CAD workflows, with features like model viewing, folder-level sharing, and activity tracking that typical file-sharing tools don’t provide.

Viewing & Models

Can I view CAD models in the browser?

Yes. ShareCAD lets you view supported CAD models directly in your browser using Autodesk Platform Services (APS). That means your recipients don’t need CAD software or plugins installed — they just open a link.

What viewer technology does ShareCAD use?

ShareCAD integrates Autodesk Platform Services to render supported 2D and 3D models in the browser. ShareCAD manages sharing, permissions, and file storage, while Autodesk’s technology powers the interactive viewing experience.

What features does the model viewer include?

Depending on the file type and Autodesk’s capabilities, the in-browser model experience typically includes pan, orbit, zoom, measurements, section views, level or layer toggles, and access to model metadata.

Which file types can be viewed online?

Many common model formats can be viewed through Autodesk Platform Services, including popular CAD and BIM file types. View support may vary by format and Autodesk’s feature set.

Do I need an Autodesk account to view models?

No. ShareCAD handles authentication and permissions. Recipients do not need their own Autodesk account to view supported files inside ShareCAD.

Does ShareCAD support point cloud viewing?

Not yet. ShareCAD does not currently support in-browser viewing of point clouds. You can still upload and share point cloud files, but recipients will need to download them and open them in their preferred point cloud software.
Model viewing functionality is powered by Autodesk Platform Services. Autodesk and Autodesk Platform Services are registered trademarks of Autodesk, Inc.

Security & Compliance

Is ShareCAD secure?

Yes. ShareCAD uses industry-standard encryption in transit and at rest, role-based access, and secure authentication to help keep your project data protected.

Does Autodesk store my files?

Files are stored in ShareCAD’s encrypted AWS environment. Autodesk Platform Services may process supported formats for viewing, but your data is managed and controlled through ShareCAD.

Can I password-protect shared links?

Yes. You can optionally require a password for any share link in addition to expiration and download controls.

Can I limit who sees which projects?

Yes. ShareCAD supports tenant-based separation and user-level permissions so that each team only sees the projects and folders they’re allowed to access.

Accounts & Pricing

How much does ShareCAD cost?

ShareCAD is $19.99/month for 2 users, or $49/month for teams of up to 10. People you share files with never need an account and never count toward your seats. For organizations needing more than 10 users, contact sales for Enterprise pricing.

What if I need more than 10 users?

Contact our sales team. We offer Enterprise plans for larger organizations that include SSO, enterprise onboarding, custom agreements, and priority support.

Is model viewing unlimited?

Yes. Model uploads and views are unlimited on all plans. Once a model is processed, you and your clients can open and view it as many times as you need. You can also share links with as many recipients as you like, there are no per-view or per-recipient charges.

Can my whole team share one login?

For security and auditability, each person should have their own account. Plans are designed to support multiple users per organization.

Do you offer enterprise plans?

Yes. If you have larger teams or specific security or integration requirements, reach out to us for an enterprise conversation.

Support & Onboarding

Does ShareCAD provide onboarding help?

Yes. Paid plans include onboarding assistance to help you set up your workspace, invite your team, and start sharing projects quickly.

How do I contact support?

You can reach us anytime at support@sharecad.com or through the contact form on our website.

Where can I send feedback or feature requests?

We love hearing from users. Send feedback to support@sharecad.com and our team will review it as we shape the roadmap.